Established in 1862
Family-run Business
Free Delivery in Cornwall & West Devon
Showrooms Across Cornwall
Staingard leather sofa protection
Staingard care plan Crista sofa

What is Protect6?

Furniture is a part of everyday family life. Spills, scratches, pet mishaps and other issues can arise, even when you take good care of your home.


Protect6 gives you access to a dedicated support process if something happens to your furniture within the6-year care period.


Where a Service Request is accepted, Staingard may arrange practical assistance. This may include advice, cleaning products, a technician visit or other support,
which may include cleaning, repair, replacement or retailer credit where appropriate, depending on the circumstances and the applicable plan terms.

Customers commonly request assistance for:

Staining

Food and drink spills.

Cosmetics, make-up or tanning products.

Bodily fluids.

Ink, paint or glue.

Dye transfer.

Wax or wax polish.

Damage

Rips, tears or punctures.

Burns, scuffs or scratches.

Chips or dents.

Pet damage.

Damage to glass or mirrors.

Structural Issues

Frame breakage

Recliner mechanism faults

Button or zip failure

Peeling veneer or leather

Electrical faults

Foam, fibre, seam or stitching issues

Structural issues are considered after the manufacturer’s warranty has expired. The examples above are illustrative
of the types of matters customers may contact us about and do not limit Staingard Protect’s discretion under the
plan terms.

The Protect6 discretionary Furniture Care Plan is provided by Staingard Protect Limited and administered by Staingard Limited .

How assistance may be provided

Where a Service Request is accepted, Staingard may provide assistance in a number of ways. The assistance provided will depend on the circumstances of the request and the applicable Protect6 terms and conditions.

This may include advice, cleaning products, a technician visit or other practical assistance. Where appropriate, this may also involve cleaning, repair, replacement or retailer credit.

Furniture care for everyday life

Protect6 has been created to provide a straightforward support process for customers who want help looking after their new furniture within the 6-year care period.